AA Car Insurance Reviews. I had problems buying it online and called admiral. We monitored his driving habit over the next 30 days and he was 27 days at gold and silver and 3 days at bronze. Cancelled insurance with them and would prefer to pay more for the… (When I originally took out the car insurance with admiral, I opted out of auto-renewal.) He uses the car for work, so now has to walk an hour and half to… They didn’t have to have done this, they could have … Bowman253 (1 review written), by Had I had one I’d have opted out because who in their right mind is making holiday plans this year?! Unprofessional, rude and do not offer any proof of any correspondence from any other parties. Read Full Review, Written on: 18/01/2018 Read Full Review, Written on: 26/10/2017 Great service Then… Been with admiral for 2 years, had an accident and they were amazing, was an easy process and couldn’t recommend them enough. My experience with Admiral. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Very disappointed with the Admiral car insurance and because of their unfair decision, I cancelled my insurance with them. Then never received any documents, they were pending for days and unavailable to view. A cynic would conclude that it’s a deliberate ploy to boost cash flow at a time the travel insurance industry must be struggling. This will mean you can easily compare car insurance quotes and car insurance reviews from over 90 UK companies – typically including household names such as Hastings Direct, Swinton, RAC insurance and Swiftcover etc. Secured with SHA-256 Encryption. I wish I could personally thank the person who talked me through it and sorted my issue for me. Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” (1 review written), Had a good quote for my first car and then had the big sell on insuring the house and a second car. Admiral car insurance was awarded a TrustPilot rating of 3.4 out of five based on 6,422 verified reviews. Do your homework and go elsewhere, there's plenty of reputable company's out there.Avoid like the plague… Application process was simple and straight forward. At that time Admiral was pushing to settle claim with 50/50 liability split which I was declining… After a… Written on: 06/06/2019 Read Full Review, Written on: 10/09/2017 I have recently purchased house insurance which was very competitive without problem. please consider, by We’ve teamed up with independent review site, Reevoo, to show you real customer reviews – so you can trust you’ve made the right decision by insuring with Admiral. Independent financial products reviewer Defaqto has given its policies 5 stars. " Read Full Review, Written on: 17/08/2018 Read Full Review, Written on: 28/11/2017 This was a great change because Ihad been with the same insurer for the past 30 years.However after comparing the features of both policies to ensure like for like benefits I decided to go with Admiral based on their good reputation and very competitive price.Their on line site was very easy to use and all documents was easy to download and print. " kjMcConnell387 (1 review written), In November 2016 to 2017, I took out car insurance with Admiral. They launched MultiCar insurance in 2005,.. The owner of the dog (Dark Red Vauxhall Corsa ) was in the car at the time, she opened the door of her car, grabbed the dog and escaped from the place of accident. Lovely calm manner and brilliant ah his job! That was 15 months ago. There was an error on the policy so I contacted you via your chat, the amendment was made but my policy went up around £8 which was fine. So far was an easy process to enter my details and get my insurance sorted. by Indeed Home. There are 326 customers that RAC Insurance, rating them as bad. (4 reviews written), Every single year, after completing yet another period of no claims, my initial renewal quote goes up. Reply. Would use again / renew in a heartbeat. AidynGauthier (1 review written), by Best car insurance for over 50s. Absolutely would recommend. Here are a few customer reviews of Admiral car insurance from Trustpilot to give you an idea of challenges faced by existing policyholders: "They tried to renew my policy without asking me and I realised this when I check my bank account statements." Jamesonu129 (1 review written), by I found many cheaper options so I decided not to stay with Admiral. Ten months later the second car came up for addition to the policy. Admiral launched in 1993 as a specialist car insurance provider and is now one of the best-known brands in the insurance sector in the UK.. Over the years they have developed new products such as the multi car discount which launched in 2005 and “Little Box” the black box product that they launched in 2013. I was very impressed with the service I received and the customer service was second to none. qxGuzman360 (1 review written), by This is the first time I have received a cheaper quote when renewing a policy with any insurer in over 14 years. Company then went and took the money anyhow from my credit card! They came in way cheaper than other insurers and went out of their way to help and make me feel reassured. by mcintyfr (1 review written), Customer services is very helpful. Put in all details about flooding in February 2020. Very helpful. 145McNeill (1 review written), by John9956 (1 review written), by jacenty79 (1 review written), Description of the accident Be Aware - apparently algorithms identify whether depending on your age etc you are likely to stay with an insurer or compare prices and move. would never use again… Read Full Review, " Read More, " qxGuzman360 (1 review written), I recently went to renew my Motor insurance policy. Now I am left to self litigation to resolve matters as they are nothing short of pathetic ...stress free is about as far from the service they provide as it could be....I would score them as minus. Read Full Review, I'd been with Admiral for a number of years with their multi car policy. mcintyfr (1 review written). Read Full Review, Written on: 21/09/2017 AbrahamElliott133 (1 review written), I don't normally post reviews however I am very impressed with the service I have just received from Admiral. I am truly disgusted with Admiral. What a terrible way to run a business. Admiral insurance will ask one lots of questions and involve 3rd parties such as Brownsword Group but the communication between Admiral internally poor and with Brownsword Group is poor. I assumed that would be the end of it, as they had sent a letter saying it would be cancelled. Admiral's customer service was a huge let down when i needed to claim. Right at the end, instead of proceeding to payment, I was asked to complete by telephone. To top it off I can’t cancel the transaction until Monday because the phone lines aren’t open over the weekend. If I get charged an admin fee I’ll be re-grading to 1*, 11 days still no TV Validation team are shocking Had to go buy a TV couldn't wait any longer Great at taken your cash for a policyAin't great at paying out, Only the latest review will count in the company's TrustScore. The revised documents then weren’t available until the following evening and my policy start date was midnight that evening much to my despair the policy was still incorrect but I had been charged??? They sent many letters saying I owed them money for cancelling the insurance. by Let our expert ratings help you quickly find out what the quality of your car insurance policy is. Find out what genuine customers have said about theaa.com/car-insurance/. The next day the sale fell through meaning insurance was not required but I was still charged £25 to cancel the insurance. Thank you!… Read our reviews of all the insurers who took part in our car insurance analysis Admiral Insurance interview details: 3 interview questions and 4 interview reviews posted anonymously by Admiral Insurance interview candidates. Had a very difficult time trying to get a full price for the year but eventually I was told it would be around £350 pounds. Even when it's clear their customer is not at fault, they will fight tooth and nail to drop the case and share liability, because that suits their business model. by Mikeinho " by First time doing this and had no problems! Do you agree with Admiral Insurance’s 4-star rating? Car insurance Bought this Admiral car insurance policy for my 19 year old son on line. I have protected No claims protection. Save yourself the bother. Just quote me your best price and let's be done with these unnecessary conversations. I… Read Full Review, Written on: 11/03/2018 Armanio89 (1 review written), horrendous service throughout claim. To calculate the top 5's we take the following factors into account: Admiral Car Insurance - www.admiral.com - Ask a question now, “Refused non-fault claim, paid from my policy to one at...”, “Irresponsible Insurer, dont go near them”, “increased the premium without my knowledge. Excellent Service Read More, " RAC Insurance has collected 877 reviews with an average score of 2.51. don't even send you documention, lousy reminders, unhelpful at every turn. Admiral now wish to… Unfortunately After placing a deposit on a car for my daughter arranged insurance through admiral, it was easy to do on the internet. That was, however, until my parked car was involved in a hit and run and the cost to renew my insurance premium shot up to over £2,000 for the year. They basically continue by stealth to remove funds from your account in a piecemeal fashion, hoping you won't notice!… I accepted the quote and attempted to pay for the policy. There are 46 customers that Admiral Insurance Group, rating them as excellent. However they tried to charge me for changing my address and also charging for changing the registration plate. i had a very friendly and clear conversation with a staff member, i have sorted my insurance easily and clearly and it was a truly wonderful experience.i will certainly look for admiral insurance in the future as and when the need arises.many thanks again, Hi really straight forward to navagate through questionsOnly hiccup was status read pending so wasn't sure if I had confirm correctly and I had purchased the policy. Annag288 (1 review written), my car parked up and admiral customer crashed into on 7th june 2018 repaired but not properly we are still waiting for car to come back after numerous independent assessors and repairs we have paid for which they said the niose was coming from then found it wasn't noice from back drivers side which was hit they said it was coming from front had repair but sill noise admiral don't like to pay it seems I have been on phone constantly since the 7th june but they don't care just rang again today to… And every single year, I call them up, we do a merry little dance, and they end up reducing my renewal premium. Admiral refused to repair my car both before and after it failed MOT. Car was badly damaged, he had to fight tooth and nail for a courtesy car, only to then be told on the day they wrote the car off, he had to give his courtesy car back, no offer made to him yet, no sign of an offer coming, so he can do nothing at all until they make the offer and complete the claim. Admiral is a UK based company, set up in 1993 to specialise in Car Insurance. However I do expect to be sent a reminder that I’m going to be charged. It looks good value although I realised afterwards that I could have got a better price by having a second product. At the same time Admiral paid £4,250 from my policy for car rental to the driver which was found at 100% fault. Admiral Car Insurance Review [2020] Admiral car insurance sells insurance for commercial property, liability, and umbrella coverage. However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance. Read More, Media Gallery for Admiral Car Insurance - www.admiral.com, If you are commenting on behalf of the company that has been reviewed, Read 2450 customer reviews of the Admiral Car Insurance - www.admiral.com & compare with other Car Insurance at Review Centre by I have multi-car insurance and would highly recommend using admiral. I paid for repairs myself. Read Full Review, Written on: 16/01/2019 . It took the best part of two evenings to sort this error out finally the policy was updated and correct about 2 hours before it was due to start. Car insurance representative (Former Employee) - Nova Scotia - 2 January 2019. However, four weeks later, they had taken a partial payment - just enough so I wouldn't immediately notice! When it comes to them paying out communication runs dry! I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … I did a price comparison and could have saved over £200 by switching… This is the first time i am renewing with them after holding a policy with them for a year. AbrahamElliott133 (1 review written), by by Useful. My son of 17 has been insured with Admiral since October and was issued with an advisory in December that he needed to improve his performance. Easy to use site. My account rejected it, as there wasn't even enough money in there. Each policy is then scored against those 47 features and assigned a rating based on a scale of 1 to 5 – so you can see at a glance how the policies in the market compare. Very easy and very good price compared to others. I have closed my credit card that I paid on but they are sending as a cheque instead. Renewed car insurance on 08 May, never seen docs. I have FIVE cars on my policy and STILL they would not waive both fees. ... Read 2 more reviews about Admiral Insurance Only the latest review will count in the company's TrustScore I was stressed at a car dealer buying insurance to drive my new car home. Find jobs Company Reviews Find salaries. Jamesonu129 (1 review written), How this company have been voted top car insurance provider is beyond me. Online quotes were £145+ including Admiral who quoted £280 on line. The house quote was competitive so I took this out as well. It has no upper age limit and offers a handy Message Relay service, where a friend or family member to be contacted if you have an accident. Have still not received docs or been able to view them on line. Paid a deposit there and then. 1) I did not receive a copy for the cost of any of the repairs of my car, only the excess and Admiral were unable to provide the value of the claim … In review: Admiral Car Insurance. He told me I had a claim 2 weeks prior which I had not included. jacenty79 (1 review written), by Completed on line application in full. black box is a joke. So I complained as I was mis sold this policy asked to speak to a manager and wished I had not gone ahead in the first instance. Free Car Insurance Comparison. Enter your ZIP code to compare quotes online below. I then… We're proud of our car insurance and our customers seem to think it’s pretty great too – we’ve won the UK's Best Car Insurance Provider six years in a row, and it's voted for by the public. It doesn't matter if they're cheap if you don't make a claim, but when you do, it would be nice if it was settled reasonably swiftly, especially when dashcam evidence caused the other party to admit liability within 48 hours of seeing it. Admiral has been voted Best Car Insurance Provider on seven occasions at the Personal Finance Awards (the most recent win was in 2018/19). Bowman253 (1 review written), No interest in the customer, expect you to chase them. by Anything less is just an attempt to take my hard… " John9956 (1 review written), Chose not to renew my car insurance with Admiral, got this confirmed via email. Poor in every respect… Read Reviewtraveler's review of the Admiral Car Insurance - www.admiral.com, 1973 of 2450 Admiral Car Insurance - www.admiral.com reviews, & compare with other Car Insurance at Review Centre Juxster64 (1 review written), by Out of 131 features in our database, our experts have selected the 47 most important ones. I got in the car to turn off the engine and turn on the emergency lights and then the owner of the dog escaped from the scene of the accident black box...”, “No interest in the customer, expect you to chase them....”, “Keep an eye on your bank balance after the policy has...”, One Call Car Insurance - www.onecallinsurance.co.uk, Autonet Insurance - www.autonetinsurance.co.uk, Commercial Legal - www.commercial-legal.co.uk, Swiftcover Car Insurance www.swiftcover.com, Warranties 2000 - www.warranties2000.co.uk, Patrick Insurance - www.patrickinsurance.com. mglockwood It… It seemed reasonable but the only problem I found was it added an extra couple of pounds on per month after it directed me to the admiral website, which wasn't great as I … I already have car insurance which I'm pleased with and have recently purchased home insurance too. Stop wasting my time! I contacted you again via chat to which I was advised that for the change the policy price would have to be increased again. Follow up call to me was helpful." kjMcConnell387 (1 review written), by While all providers will offer insurance to older drivers, the best over-50s car insurance policies may be those designed specifically for that demographic.. Other than Saga, Age Co is also a great option. Have been an Admiral customer previously for many years , had a different insurer for one year and have went back to Admiral mainly due to having a multi car policy which brings my son’s insurance down and allowing us to have modified cars without really affecting the policy cost . Read Full Review, Written on: 04/08/2017 I recently took out admirals car insurance… I recently took out admirals car insurance via the compare the market site. by complaints made continually but poor response. " by Doesn’t make sense! I purchased comprehensive car insurance from Admiral. Website awkward to navigate. The agent was very helpful, explained everything well and even helped me to reduce my quote. Read More, " For over a year I was driving damaged car which later failed MOT. Very helpful, and explained clearly what I was covered for and the costs. About Admiral. It costs you money to take my call and have someone clack away at a keyboard for 10 minutes. (1 review written), Poor claims department staff and procedures. Admiral increased our household insurance from £411 in 2018 to over £1000 in 2019. by Couldn’t do enough to assist. Great service and competitive price. Admiral's customer service is extremely poor. Pattendeni Read Full Review, Written on: 16/04/2018 How to get an Admiral car insurance quote. by Admiral took into account my driving experience abroad and gave me a decent online quote compared to the other providers that I have checked. Renewed with them again. To help you choose the right level of cover, take a look at how they compare. It is owned by the Admiral Group, a large UK insurance company based in Cardiff, Wales. 5 Star Insurance! Real reviews from real people. Renewed car insurance on two cars, thought multi car would be cheaper but it wasn’t, now ended up with two separate policies as they were cheaper to do separate than together! Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. When I received more quotes from Admiral for renewal, I ignored them as I had insured my car with a different insurer. 145McNeill (1 review written), Thinking of joining admiral? It has the advantage that a young driver earns a year's no-claims after a few months if it can coincide with the policy renewal BUT they are cheap for a reason. They use a Bronze, Silver and Gold scoring system and he was in the bronze segment for driving after 10 pm and not slowing down smoothly enough. Read Full Review, Written on: 02/02/2018 Search for a company or product name... Companies See all They then wanted to charge me £29 for not taking up the policy. Very Pleased It all took twice as long as it could have. I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. Admiral Insurance reviews written by our Smart Money People can help you to find out more about life as an Admiral customer. Unusually good customer experience. I then went through quite a lot of the same information again. Shirebrook My car Mazda 6 hit a dog (English bulldog ) running on the street WITHOUT A LEASH OR ANY ATTENTION. I requested a quote 6 weeks ago and my quote was for £262.00 for a standard no fills policy. Admiral is a UK based insurance company, set up in 1993 to specialise in Car Insurance. I purchased comprehensive car insurance from Admiral in December 2020 . by Admiral car insurance review History of company Admiral is one of the largest insurance companies in the UK and has won Best Car Insurance Provider 6 years in a row at The Personal Finance Awards. ciprian10 They require info requested by e mails quickly with follow up e mails. Admiral does not sell personal car insurance. Read Full Review, Written on: 07/10/2017 by Then despite calling to cancel the renewal, they took the new payment from my credit card anyway! All rights reserved. Skip to main content. Read Full Review, Written on: 12/02/2018 WARNING THEY MAKE 50/50 DECISIONS BASED ON VALUE OF REPAIRS AND NOT FACTS, EVIDENCE OR EVENTS. Read genuine, impartial feedback to find out what customers really think about Admiral Car Insurance and website. Read Full Review, The policy came to an end. Read Full Review, Written on: 01/04/2018 A lovely customer service touch from Admiral. stay away… Juxster64 (1 review written), My son crashed his car, they have been a joke of a company at the claims level, the most important part of the journey for the client. When nearing my renewal date I got many quotes for my insurance renewal. Share. Bought my car insurance policy online on the 29th December 2020, easy simple transaction no problems. Friday 23.03.2018 on road Stinting Ln. Underhand… There are other comonaies that offer multi car - use them !… Once you auto renew at the inflated price your have no choice but to pay the increased amount. If home insurance for homes that have been flooded need to be done by phone, it should state that at the beginning. Read Full Review, Written on: 25/08/2017 © 2021 Trustpilot A/S. Compare Admiral Car Insurance levels of cover. by Read Full Review, Written on: 09/04/2018 Admiral's car insurance policy is underwritten by Admiral Insurance Company Limited, AIGL (Admiral Insurance (Gibraltar) Limited and Great Lakes Insurance SE. Renewed car insurance on 08 May. Nthl AidynGauthier (1 review written), This company inflate the premium and hope you forget about you renewal date by sending an email 6 weeks before it is due. Don't. This was not clear until I had completed the process. The online app came back with an error please contact call center !! 59 reviews from Admiral employees about Admiral culture, salaries, benefits, work-life balance, management, job security, and more. by Harassed continually by calls despite many requests to use email due to work. £25 car insurance refund. Somewhere in the small print they had written they automatically renew your policy. They make the decision that suits their bottom line, not the right decision that supports the honestly of their customer. by Read More, " Admiral car insurance customer reviews In our 2020 customer satisfaction awards, Admiral car insurance got 4 out of 5 stars, and 76% of customers said they would recommend the service. Would recommend definitely. There are 525 customers that Admiral, rating them as bad. This would have been £19.50 for each change. On renewing my policy they reduced my renewal quote by over £100 which was cheaper than any other quote I'd received for being a new customer with other companies. Excellent customer service received along with a very good insurance quote! Dreadful dreadful dreadful I was contacted by Tim regarding a Car Import, he solved the situation with ease. by On the evening of the 4th Jan two nights before my new policy was starting the documents came live. Didn't answer my emails to refund my money which they had essentially stolen... credit card company recovered the money in the end. Armanio89 (1 review written), by Credit card debited £120 for annual travel insurance; I don’t recall opting for auto-renewal last year because it’s not a very smart thing to do with insurance however I accept my memory is not good enough to know that with certainty. Using our service, we can offer you a choice of over 50s car insurance quotes via our partnership with Quotezone. (1 review written), increased the premium without my knowledge. (1 review written), I was found not at fault of accident after 2 years of investigating 30 sec video clearly showing how the accident happened. Click here to read 9102 customer reviews of Admiral Car Insurance, rated 4.77★ by real people like you on Smart Money People. I know these are exceptional times, but I wonder if the police would accept that as an excuse if I were to be involved in a traffic incident. About Admiral insurance Admiral is a UK-based insurer which launched in 1993. " Read Full Review, Written on: 17/10/2017 Annag288 (1 review written), by Such a great touch on the £25 car insurance refund. Admiral Insurance Group has collected 61 reviews with an average score of 4.10. Had to phone to check on something, the phone call was answered quickly and a lovely gentleman answered my question with … When i got through to an agent, I was told that I had given them all the required information regards my driving claims. Admiral has collected 1132 reviews with an average score of 2.89. The car insurance was easy to do and I got a good deal with Admiral. Quick and easy

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